Why Isn’t My Image Generating?

You ran an Agent that includes image generation, but no image appeared. There was no error message — just missing visuals.

This usually means the image model wasn’t properly triggered, or your current Agent or configuration doesn’t support image generation in the first place.

What to check

Before you rerun anything, confirm the following:

• Are you using an image-enabled Agent?
  Not all Agents support image generation. Look for image-specific settings or instructions in the Agent setup.
• Is an image model selected?
  In the Advanced Configuration, check that the Image Model field isn’t blank. If it’s empty, the Agent can’t create an image.
• Did you exceed your usage limit?
  Some plans or internal policies may cap image generations. If you’ve used your quota, images may quietly fail.
• Is your output format compatible?
  Some Agents set to “Plain Text” or “JSON” may suppress visual output formatting.

How to fix it

1. Reopen the Agent
   Check for a field labeled Image Model in the Advanced Configuration panel. If it’s missing or empty, select an option like:
   • Ideogram v3 (turbo, quality, or balanced)
   • Imagen 4
   • Flux
2. Make sure your plan supports visuals
   If your workspace has usage limits, reach out to your team admin or support to confirm image credits haven’t been exceeded.
3. Rerun the Agent
   After confirming the image model is selected, try generating the output again. You should now see a visual attached to the result.
4. Check your output format
   Switch to HTML or XML if your output type was set to Plain Text. Some image layouts require structured formatting to display correctly.

Still not working?

If images still fail to appear, contact support and include:

• The name of the Agent you used
• Whether image generation worked previously
• The selected model (or blank field) under Advanced Configuration
• A screenshot of your Agent setup if possible

We'll help confirm whether this is a model issue, a configuration miss, or a usage threshold.